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FAQ's

Nipple sos

Why are there little white specks in my Nipple SOS?

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Those little specs are just natural plant butters, which solidify when they get cold. Gently warm the balms between your fingers and the little specs will melt away. These specs do not affect the product's efficacy or performance. Products made with organic ingredients may vary in appearance.

Why has my balm become very soft?

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Please note that due to the delicate & organic nature of our formulations, SOS Nipple & Scar Saviour may soften or liquify slightly while in transit during the summer. This is completely normal and does not affect the product's efficacy or performance.

Do I need to wash the Nipple SOS off my breasts before breastfeeding

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No, it's 100% safe for both you and your baby.

How quickly will Nipple SOS take to work on the sore area?

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Nipple SOS contains anti-infection properties and will provide immediate hydrating and relief, and will start the healing process straight away.

Can I use Nipple SOS on my baby?

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YES! Nipple SOS is 100% safe for your newborn baby, it acts as great barrier cream for bottoms, cheeks, and any dry skin baby might have.

What else can I use NIPPLE SOS for?

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SCAR SAVIOUR

Why are there little white specks in my Scar Saviour?

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Those little specs are just natural plant butters, which solidify when they get cold. Gently warm the balms between your fingers and the little specs will melt away. These specs do not affect the product's efficacy or performance. Products made with organic ingredients may vary in appearance.

Why has my Balm become very soft?

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Please note that due to the delicate & organic nature of our formulations, SOS Nipple & Scar Saviour may soften or liquify slightly while in transit during the summer. This is completely normal and does not affect the product's efficacy or performance.

Can Scar Saviour be used on other parts of my body?

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Yes! Scar Saviour is a treat for skin which shows any redness, irritation, or break outs. It can also help reduce thread veins, can help protect against varicose veins.
It is a treat for pregnancy breakouts on your face & body.

What else can I use Scar Saviour for?

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Check out all our other uses on our product page.

General

Are all of your products really organic?

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Many products claim to be natural or organic, but how can you tell? Here at NESSA we disclose all our ingredients on each product page so you know exactly what you are putting on your skin. Our products are entirely clean, organic, vegan, fragrance free.

But what does ‘organic’ really mean?

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t means that the plant was grown with respect for the earth, the soil, the farmer and you, the consumer. Certified organic farms adhere to strict standards, growing crops without the use of harmful pesticides or the usual dose of toxic chemical fertilizers. Manufacturers of certified organic products have to undertake a monumental process that assures consumers of the purity of each ingredient, process and final product, through every stage of manufacture.

Do you use artificial fragrances, SLS, parabens, or synthetic preservatives?

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No, and we never have. Read more about our ingredient values here. All NESSA products are free from worrisome ingredients, like artificial preservatives, fragrance, surfactants, emulsifiers, sulfates, parabens, antibacterial chemicals, nut oils and lanolin too.

Lanolin? What’s wrong with that?

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Some mamas have concerns about wool allergies and pesticide exposure with lanolin, and we strive to make sure NESSA products are as worry-free as possible.

If you don't use synthetic preservatives, what do you use to preserve your products to make sure they are safe and free of bacteria and mold?

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NESSA’s salves and oils do not contain water so they don't need a preservative to keep them fresh and free from bacteria and mould.

I have an expired product - will it hurt me, or my baby?

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The period after opening date on all of our products is a freshness guide for our resellers and customers, but this isn't an expiration date. That said, you should always use your own best judgment, if it smells "off," don't use it. You can extend the life of oils and salves by making certain they stay cool and out of direct sunlight.

I need to know if your products will irritate my or my baby's allergies.

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You are the best judge of what is safe for you and your baby. Please look at the ingredients lists to see if any of your known allergens are in our products. If you have specific questions or concerns about product safety, allergies or ingredients, it is always best to consult with your Midwife or Doctor who is knowledgeable about the use of herbs during pregnancy and when breastfeeding a baby.

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